Do Not Sell or Share My Personal Information

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

1. Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.

2. Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions. You can request deletion by:

• Logging into your account and using the "Delete My Account" feature in Settings
• Emailing us at [email protected]

3. Right to Opt-Out of "Sharing"

While we do not sell personal information for monetary consideration, we use third-party analytics and advertising tools that may constitute "sharing" under CCPA. These include:

• Google Analytics: Used to understand how visitors use our website
• Meta (Facebook) Pixel: Used to measure advertising effectiveness

You can opt out of this sharing by adjusting your cookie preferences below.

4. Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide a different level of service for exercising your privacy rights.

5. Right to Correct

You have the right to request correction of inaccurate personal information. You can update your information directly in your account settings or contact us for assistance.

Opt Out of Analytics & Marketing Cookies

Use the controls below to manage your cookie preferences. Disabling "Marketing" cookies will opt you out of cross-context behavioral advertising, which may be considered "sharing" under CCPA.

Additional Opt-Out Methods

You can also opt out through:

• Browser Settings: Enable "Do Not Track" in your browser (note: we honor Global Privacy Control signals)
• Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on
• Digital Advertising Alliance: Visit optout.aboutads.info to opt out of interest-based advertising

For Customers of Towing Companies Using TowSpark

If you are a customer of a towing company that uses TowSpark (not a direct TowSpark subscriber), please direct your CCPA requests to that towing company. TowSpark acts as a "Service Provider" under CCPA for data that towing companies collect about their customers. The towing company is the "business" responsible for responding to your requests.

How to Submit a Request

To exercise your CCPA rights, you may contact us by:

• Email: [email protected]
• Mail: Leadbridge Solutions, LLC (TowSpark)
  8605 Santa Monica Blvd PMB 522267
  West Hollywood, California 90069-4109

We will verify your identity before processing your request and respond within 45 days as required by law.

Authorized Agents

You may designate an authorized agent to make a request on your behalf. We will require written authorization from you and may verify your identity directly.

Related Policies

For more information about our data practices, please review:

• Privacy Policy - Complete information about data collection and use
• Terms of Service - Terms governing use of our service
• Data Processing Addendum - For business customers